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Windsor, ON Tuesday May 13th, 2014 at 3:15 PM

TERRIBLE CUSTOMER SERVICE!!!

Today, I was at Factory Direct with my friend looking for a specific item. When we walked in the store, it didn't seem like there was any staff. We walked back to the electronics counter, only to wait around for what seemed like 10 minutes. I went to the front counter and asked if someone could be sent to electronics to help us. I was told VERY RUDELY by the girl behind the counter "we don't have a way to page people, if no one is back there, they are busy"! The other employees in the store all had the same "I don't care" attitide! This is not the first time I have been treated this way at Factory Direct. As a result of their poor customer service and bad attitudes, they have lost a customer!!

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