Well my cousin and i just had in the unfortunate experience of bad customer service at subway. We went out to eat for dinner and decided to go sit in subway so they get a chance to eat in a public setting.. I think they are pretty well behaved for the most part but yes they have a volume that tends to fluctuate and we were quick to remind them to keep their voices down and not laugh too loud (and yes there was a time out issued) in an EMPTY and i stress EMPTY subway.. there were from the 2 people who came in to order and left with their fast food (the kids were completely quite at this time as they had food stuffed in their mouths). My little cousin slipped and fell and started crying as we were leaving and they sent out the new girl who had already messed up my order twice to tell us to stop making so much noise as they have received 4 complaints already.... Clearly we were both dumbfounded as the store is EMPTY!!!! Im tired of people expecting toddlers to act like adults, when even some adults have trouble keeping their composer and or laughter to themselves. I think If there were complaints, they should have been addressed BEFORE we were leaving so we could have tried to rectify what they believe to be too loud or left all together.. I'm at a loss as to where to bring my kid to eat..aside from mcdonalds play place. How are they or any kid supposed to learn how to eat in public if they are shunned and asked to leave the second their voice goes up or they cry. And did I mention the place was EMPTY?!!! I wish there were restaurants who are more tolerant of young children. Maybe someone should make a toddler training restaurant so all the parents can eat and not worry if their kid drops a fry or has a meltdown cuz they cant eat the napkin or have 3 forks. I know kids can be awesome at home but out in public its distracting and different so they can act a little different and the point to to take them out is so they have the chance to learn what is acceptable and how to focus on their food and ignore distractions that come with public meals. Im very frustrated with service and am finding it hard to take my child out for a nice meal with out getting this infant/ toddler stigma as soon as we walk in the door. Anyone know where to take a couple of toddlers who have good manners and volume glitches?