I went through the drive thru tonight at howard and Tecumseh. I ordered my coffee and asked for a chocolate danish. The man on the speaker said that they didnt have any so I asked for apple fritter instead. The man gave me my total and told me to drive up. When I got to the window, he told me that he was sorry but he didnt have any apple fritters either. I told him that it was ok and that I woud just take the coffee. He then apologized again , (which it wasnt a big deal at all) and came to the window with a bag, told me that it was a coconut donut and to please try it, on the house, and to enjoy. Such a small gesture, but it really goes to show how this man went above and beyond, for a customer who wasnt the least bit upset or disappointed. Great customer service!