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I want to give HUG props to The Cook's Shop. Saturday night a small group of us had reservations at 8:30. We arrived a little early (5 or 10 min) and were asked to wait until our table became available. 8:30 came and went and not 1, not 2 but 3 different staff stopped to apologize for the wait. The cause was the people before us were taking their time. We assured the staff that everything was fine and it was no big deal. We were than seated shortly after nine. Once at the table our waitress immediately insisted on a round of drinks for all of us on the house. We were stunned. After our meal the owner himself presented us all with a dessert drink also on the house. He apologized saying how very sorry he was and appreciated our patience. This says two very important things about this fine establishment. 1, they wanted us, their customer happy. 2 and MOST important is that they did not try to rush the people out that had the table before us, they were able to enjoy their evening without feeling pushed out the door. Not only is the food AMAZING, but the customer service is TOP NOTCH!!!!! So to this I say to The Cook's Shop, you have been spotted for your excellence!! Keep up the good work.