On Monday, I was having a contact lens problem with my eye and I frantically called Dr. Sean O'Neill's office hoping to get in that day. The receptionist was so kind and listened to my concerns and told me that I could come in any time that day and see a doctor. When I arrived, the office was busy with patients and the receptionist I spoke to calmly told me that my concern was legitimate and a doctor would see me. I was so thankful that she didn't minimize my concerns and shrug me off as a a patient making a big deal out of something so minimal. To the doctor who I saw, thank you for answering my questions and explaining everything to me. I have been seeing Dr. O'Neill since I was a child and I would greatly recommend anyone looking for an optometrist to book an appointment with Dr. O'Neill's office.