I went into toys r us to return a v-tech tablet my son received for his 2nd birthday. We had the gift receipt and where going to exchange it. The product did not live up to our expectations and we were completely dissatisfied with the product. We did open the box to see what it was all about. Well at toys r us this voids any return of this item. The two workers in the electronic department at toys r us where not in any way helpful. They were all out rude and disrespectful toward me. I will never shop there again and implore anyone that reads this just because you have a gift receipt does not mean you can return the item. To the workers in the electronic department you've been spotted as the worst customer service I have ever experienced in my life.