I know that most of you are conscientious bright spots in the day of others and I'm constantly amazed at how few of you ever seem to get an order wrong no matter how big or complex. I also cherish your sunny attitudes as you give me that much needed jolt of goodness in my day.

That said, If a customer orders an iced coffee and you accidentally start to make a fruit smoothie don't just dump out the contents and put the iced coffee in. If you can't get a new cup at the very least rinse the cup out. Mango iced coffee is not....and I cannot emphasize the not enough...a good flavor.