Today, Sat Feb 1st I went to Goodwill on McDougall Ave to attend their 50% off day and what a zoo it was. I needed help with something and for about 5 minutes could not find anyone to help me out as it was like I said, so busy. I went up to the cash to see if anyone could help and suddenly behind me I heard someone say "Hi how are you today, did you need some help".
I turned to see a huge guy standing behind me with a big smile and I proceeded to tell him what I was looking for, and without hesitation instead of just pointing out where I should go, he went with me to various locations on the floor to help me find what I was looking for. He explained to me how busy it was and was out from electronics trying to help people on the floor, and I felt bad as I felt I was keeping him from his work. He then told me it wasn't a issue as Customers are his first priority and his work would always be there waiting for him. I was so pleased as this by far, was the best customer service I have ever, and mean ever received.

He seemed so calm and other customers needed his help as he was with me, and he politely told them he would assist them as soon as he was done helping me. Its this kind of one on one service that I feel sets Goodwill apart from the other thrift stores in the city.
If you ever go to Goodwill on McDougall, and I'll repeat it is a beautiful store with TONS of merchandise, ask for the electronics guy, hes a great help also and provides excellent service. Also I though he was cute.

Signed,
A very happy, happy woman!!