To the cashier at the Tecumseh Mall Shoppers this afternoon. I don't believe it was professional for your manager to scold you on the sales floor because you called her to authorize an exchange. I could see you were a little shaken after the fact, and then having to serve customers immediately after while trying to keep it together is incredibly difficult. You have always been pleasant and polite the few time I've gone through your line, so I hope you had a better shift afterwards.