Today I was in Dr. F's waiting room on the 3rd floor. I was really nervous that I would need to have a procedure done today. I started to get a little teary eyed thinking about it and this wonderful lady told me that it would be okay. She even came over and consoled me after the tears would not stop. I just want to say thank you for your kindness and assuring me that I would be just fine. It was just like my Grandma who has passed on was there with me. I'm sorry I didn't catch your name but if you read this you'll never know how special that was for me to feel like I had a grandmother's love after not being able to hug my own for 10 years. You are a such a wonderful person thanks for being my honorary Grandma for the day you helped me more than you'll ever know!