Ehen I was picking up KFC at the location on Tecumseh rd E by Rossini, it was packed. The girl taking orders on cash was so calm and friendly despite some of the rude customers and comments. Kara, I don't know you, but I just wanted to let you know that you are doing a great job!! You have been spotted and your manager should be proud to have an employee like you. You could have reacted and you chose not to. Great customer service!