I would like to say shame on you Met Hospital for having a ban on children 12 or younger to visit. I understand you don't want the "general" public wandering the halls of the hospital, possibly spreading more germs and diseases BUT diseases, viruses and bacteria do not discriminate.
We, as a large family, have a terminal ill parent currently in the hospital for a side effect to his chemo. Visitation is allowed but his grandchildren are denied access by your fancy security guards because of their age. We don't know if he'll pull through and they have every right to visit. Last night I spoke to management after a 30-45 min debacle my Sister in law had to endure, in which we were granted access as this is a compassionate care situation. This morning again access was denied!!!! Good thing my sister in law was quick on her feet as she said she was out of town and they then accommodated her. Of course the children had to wear masks, which is to be expected.
Sorry for the rant but as a family, we shouldn't have to FiGHT with security regarding our loved ones. This is not the first time your security guards have been rude, demanding information that is not theirs to inquire about, or denying visitation. They seem to have taken their position of power above and beyond. Maybe Met administrators, you should give your security some basic healthcare etiquette. Families are patients too and when I say families I mean adults AND children.

P.S. Just to clarify, the nurses and physicians granted permission as they asked ahead of time if the children were able to visit.

Signed, an angry RN, an angry family member and an angry mama.