I wanted to spot every doctor, nurse, and administrator I dealt with all week at ER Ouellette campus. Now before you say, "but that's their job." Hear me out. From the minute I saw the nurse in triage I was treated with kindness, respect, and dignity. I started explaining my problem and I burst out crying- it wasn't because I had a life threatening problem, it was from stress of the unknown. She was so so kind and reassured me that I made the right decision to come in and that I would be taken care of. (I wish I took note of her name). Then I had a fantastic efficient nurse while waiting for the doctor and DR. Favot was so so kind. He was obviously busy, but I heard him speaking kind and in a dignified manner to every person he encountered staff and patients. I have since been back multiple times and have received fantastic care. Especially I would like to spot nurse Nicole for being so thorough and helpful and kind. And again a blond nurse in triage - all business but so sweet- I offered to get her a coffee when I was going to get one. She said, "no thanks. And it won't get you in any sooner." Haha. I didn't think of it that way- I was offering because I was going there and talking to her at the moment. So yes, I know as doctors and nurses it is their job to care for us when we come in. But it is not their job to treat us so awesome. Believe me, I spent a lot of time observing- the staff were treated like garbage a lot of the time by people. People were demanding, entitled, rude, disrespectful, brats. I did not see that behaviour once change the attitude or professional behaviour of the doctor or nursing staff at Ouellette campus ER. So thank you for your care and kindness. Keep up the amazing work and know your attitude and kindness is noticed as well as your amazing ability to do your job.