Today I went out to lunch with my Dad and son to McDonalds on Tecumseh Rd & Drouillard. I have to say that the staff there is amazing. They went above their call of duty today.

When we first arrived we were greeted by Kassandra. Kassandra was amazing. I was explaining to her about how my daughter was devastated that she lost one of her Beanie Boos (Timber) and Kassandra went above her call of duty. She looked in the back for a Timber and when she came up empty handed, she searched downstairs for him. She had successfully found one. It had brought tears to my eyes, knowing that my daughter would be happy once again. As a parent, you do everything you can to put a smile on your child's face when they are upset and Kassandra helped me achieve this.

Justin, the manager, had overheard what was going on and asked us which Beanie Boos we were missing. I had told him that we were just starting out. Without a second thought, he said he would find us the whole set of Beanie Boos for my daughter. With the help of Kassandra, they had brought over not one but two sets (one for my daughter and the other for my son) of what they had in stock, they were missing the Moose but I was more then happy with the fact that we had a Timber and their kindness they had shown us.

Kassandra came over to tell me that she had to check in Justin's car for the moose, and with great luck she had found 2 of them. We now had the whole collection in our hands. Justin had even came over to make sure everything was ok and I just couldn't stop saying thank you to both of them.

I was overwhelmed by the excellent customer service from them both, to know that these 2 workers, who have no idea who we are, went above and beyond to help put a smile on my daughters face. This is what customer service should feel like. They made us feel important and valued, not too many places do that.

Words could not express how caring this staff was. Their kindness and thoughtfulness will never be forgotten. Thank you again for making my little girls day. All of her Beanie Boos now have a safe home in her room.

Thankful Mother of one happy little girl :)