My son is a struggling addict. He made the decision to get help. He contacted Brentwood and was told he would need to detox 3 to 5 days before entering the program. This could be done at home, ( not going to happen ) or at the detox centre. This is where our journey began. He called the detox centre several times, for several days being told to repeatedly to call back no beds. After 2 days of calling and still no results..I drove my son right to the door. He called once again and told them he was sitting outside their doors waiting to be admitted. He was then told to just sit on the bench outside and wait for someone to come get him as they were busy !! I waiting with him on that bench for 1 full hour before someone FINALLY came out only to tell him it would still be awhile and for him to just remain on the bench outside the centre. SHAME ON YOU !!!! This was a scared kid ..who made the decision on his own to get help. To leave an addict of ANY sorts sitting in a bench outside is just crazy to me ... My son is now finished detox and is starting his recovery at brentwood, I hope to hell one day he is strong, healthy, finishes school and takes your job. Shame on you !!!