I would like to spot A young man named James who works at Bowring in the Windsor Crossing Mall. I want him to know his kindness and willingness to help was not unnoticed. What makes me want to submit this spotting is a couple weeks ago I was shopping at the outlet mall and I decided to go look at pictures for the home I am building. I witnessed him helping a lady who I would describe as a difficult customer. He kept his composure and remained so polite and tried so many different options to help this lady. In the end she couldn't be pleased (I don't think anything would have made her happy) and I watched her exit the store without so much as a thank you for your time. He didn't even miss a beat. He proceeded to help me get my print off the wall and his smile was everlasting. He cashed me out and brought the art to my car without me asking. Some of you may think this is just his job, but as someone who works in the food industry as a server I know how hard it can be to stay calm and cool. Kudos to you. This entire staff has always impressed me. What a great group you are. I will be back!!!

- signed anonymous Bowring obsessed customer (lol)