About a month ago, we ordered pizza from Cheese Wheelz on Lauzon. It was almost entirely burned. I took a pic & sent it to the manager, who said in part "you ate most of it, so it couldn't have been that bad). Toppings were burnt too. I decided that was it for me from cheese wheelz. About a week ago a new manager for cheese wheelz contacted me and was very apologetic & suggested I try again - Her name is Chrissy, and she works at the Tecumseh location, as well as Dougall. This pizza was MUCH better, and she even gave us garlic bread. Thank-you Chrissy, for customer service (and Pizza) done right